Latest news

Response to redundancy offer
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Train your own staff to assess NVQs
and Apprentices — for FREE
For more information - click here

Vacancies
We are constantly on the lookout for NVQ assessors and trainers for short courses (like first aid). Please visit our vacancies page if you wish to apply for a position

Payment for courses
We are now able to take payment for courses through PayPal - please visit the payments button on the menu

Short Courses:
We are able to offer funded places (subject to eligibility) for all our short and health and safety courses.
Contact Amanda at the office for more details

Course Content

1. 'What do we mean by 'challenging behaviour'?
2. Common causes of challenging behaviour
3. Key skills in dealing with a range of typical scenarios
4. Assessing, planning and implementing effective interventions

Learning Objectives

1. To identify which behaviours may be 'challenging' and why
2. To enable participants to identify possible causes of challenging behaviour
3. To examine how our own attitudes and responses can either calm or inflame a situation
4. To promote safe and therapeutic practice in day-to-day work with clients and colleagues